The people behind PlaybookBuilder love to solve problems for business owners and teams and invested thousands of hours listening, learning, and helping hundreds of companies before ever writing a single line of code for the software. We created PlaybookBuilder simply because we couldn’t find a tool good enough to meet our clients’ needs. Our Core Values: Exquisite Simplicity Client Centered In All Things Outcomes Oriented Customer Champions Personal Accountability Jon LoDuca: Founder and Visionary Mitch Lindle: CTO Nancy Cox: Client Strategist Rachelle LoDuca: Integrator Amber Ferguson: Director of Customer Success Marci Phelps: Support Kathryn Burke: Administration Julien LoDuca: Video Production & Social Media. Company
Introduction
We keep everyone on the same page.
Our values aren’t “kinda the case” or “sometimes true”. Instead they form the backbone of our organization and are expressed with every decision and action.
The most important thing about software is to remember to make it easy, simple, and intuitive for users.
Every single choice we make with the software and customer experience is designed to delight small business teams.
Putting SOPs in the cloud isn’t the same thing as driving alignment and performance for your team. We focus on outcomes.
Our team are built to serve customers with care, passion, and insight. We are “go-givers” who love to see you win.
We don’t just make software – we’re helping small businesses to thrive – and so we take accountability personally.
Our team.
Prior to PlaybookBuilder, Jon built the Wisdom Link, an intellectual capital development firm, and helped hundreds of the top 1% income earners in the US/UK.
Mitch brings decades of experience in both backend and frontend development. Prior engagements include Rolls Royce.
With a master’s in Adult Learning and Development, Nancy developed client relationships and ensures alignment of values with the product.
Overseeing all administrative, legal, and financial responsibilities, Rachelle LoDuca integrates departments, projects, and objectives.
Amber’s responsibilities include: Client Engagement, Accelerator Development and weekly training webinars Start your free 14 Day Free Trial.
