
One of the biggest fallacies widely shared in small business circles is that real employee training is something you invest in when you’re big. It’s not. It’s what you do to get big. Think of process and training as table stakes for going to the

One of the biggest fallacies widely shared in small business circles is that real employee training is something you invest in when you’re big. It’s not. It’s what you do to get big. Think of process and training as table stakes for going to the

PlaybookBuilder was selected to be an official licensee of EOS Worldwide. What does that mean? It means one of the most respected brands in small business wanted us to represent them. To support their clients. To be a strong voice in their community. What

Routinely I’ll have a conversation with an Integrator trying to tackle the infamous Process Component and they’re frustrated. I’m the Founder and Visionary of PlaybookBuilder, an EOS® licensed partner for the Process Component…so I have my fair share of these conversations. Arguably, it’s the least


As a civilization, we are experiencing an insidious creep in time constraints, complexity, and pacing. Technology of every type has had the greatest influence in this. The change is subtle enough that we’re not alarmed…but we’re certainly experiencing a low-grade overwhelm. For business owners and

Political Strategist for Bill Clinton, James Carville said “it’s the economy, stupid!” in 1992 when directing his campaign team on where to focus. It became a catchphrase that grew to legendary status. You might have heard it. The phrase draws it’s power from the idea

Ok you’re charged up. You’re ready to tackle the processes in your organization once and for all. It’s time. You’re motivated. The team is motivated. But…where in the heck do we start? Which one goes first? I’ve had this conversation hundreds of times with Integrators

Differentiation through client experience design offers you a significant advantage. Especially for highly-commoditized products and services! In this blog, I’ll outline what I know. For twenty years we’ve been closely aligned with the foremost entrepreneur coaching company in the US, CAN and the UK. Those

Looking to go and grow in 2022? We can help. We’re passionate about growth mindset entrepreneurs and business teams that are dedicated to moving the needle. And PlaybookBuilder was built to help you go there. Here’s the top ten list. I hope it gets your

Building an effective and well-adopted learning experience for your users is the goal, yes? And you want to be really successful with it, yes? Which means people actually use it, in fact, they enjoy using it. And as a byproduct your business runs more smoothly,